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Customers continue to give railway vote of confidence
📰 Rail Business Daily🗓 8 September 2026
ScotRail customers continue to rate the train operator highly, with more than nine in ten satisfied with their overall journey. The latest independent Rail Customer Experience Survey (RCXS), carried out by Transport Focus, shows 92 per cent of customers are satisfied with their overall ScotRail journey.  The results show customers continue to rate their experience […]