Privacy Policy

1. Who We Are

RailZoom Atlas ("RailZoom", "we", "us") operates the railway industry intelligence platform at railzoom.ai. We collect and process information about our users in order to provide and improve our services.

2. Information We Collect

• Account information: Email address and password when you register.
• Usage data: Pages visited, features used, and session duration, collected via server logs and analytics.
• Payment information: Handled entirely by our payment processor (Paddle). We do not store credit card numbers.
• Communications: Any messages you send us via email or contact forms.

3. How We Use Your Information

• To provide, operate, and improve the RailZoom platform.
• To send transactional emails (account confirmation, password reset, subscription receipts).
• To send product update emails (you can unsubscribe at any time).
• To analyze usage patterns and improve our data quality and features.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We share data only with:

• Supabase — database and authentication infrastructure.
• Paddle — payment processing (acts as Merchant of Record).
• Vercel — hosting and content delivery.
• Law enforcement or regulators when required by applicable law.

5. Cookies

We use essential cookies for authentication (session management). We do not use third-party advertising cookies. Analytics, if any, are privacy-respecting and do not track you across other websites.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain processing activities.
• Data portability (receive your data in a machine-readable format).

To exercise these rights, email us at client@railzoom.ai.

8. Security

We implement industry-standard security measures including encrypted connections (HTTPS), row-level security on our database, and access controls. However, no system is completely secure and we cannot guarantee absolute security.

9. Children

RailZoom is a B2B professional platform. We do not knowingly collect data from persons under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on the platform. Continued use of RailZoom after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, please contact us at: